File No. 2023–PS Bethlehem, PS

Bethlehem, Palestine

Mohammad
Al Haj

Branch Manager & Insurance–Risk Management Graduate

Over the last two years Mohammad has worked nearly every seat in the back office — claims, archives, the teller window — before stepping up to run daily branch operations. The thread through all of it: keeping money, records, and people accountable to a standard.

Get in touch See the timeline ↓

Location Bethlehem, Palestine

Languages Arabic · English

Focus Risk & Compliance

The record

Six entries, one ledger

From lecture hall to branch floor — every line below is a role Mohammad actually worked, in order.

2018
—
2023

2018 — 2023

Education

B.A., Insurance & Risk Management

Al Ahlia Palestine University

Coursework in risk identification, insurance underwriting, and regulatory compliance — closing with a research presentation on profitability across the insurance sector.

Graduation day

Mohammad Al Haj presenting research on insurance sector profitability

Presenting the research

09.2021
—
01.2022

Sep 2021 — Jan 2022

Certificate

Corporate Governance

Al Ahlia Palestine University

Studied board structure, regulatory compliance, and risk oversight — and how governance quality limits strategic and reputational risk.

02.2022
—
05.2022

Feb 2022 — May 2022

Internship

Archive Assistant

Altadamon Alalamiha Insurance

Digitized and organized sensitive claims and policy files, applying risk-management principles to protect confidential records and speed up retrieval for other departments.

09.2022
—
01.2023

Sep 2022 — Jan 2023

Internship · 150 hrs

Claims Department

Al-Ahlia Insurance

Worked alongside senior claims adjusters — analyzing policy coverage, verifying documentation, and supporting the daily workflow behind faster, more accurate settlements.

06.2023
—
12.2023

Jun 2023 — Dec 2023

Role

Window Teller

Al Amen Currency Exchange

Ran high-volume currency exchange, transfers, and cash transactions daily — closing every shift with zero end-of-day balance discrepancies while enforcing AML/KYC checks.

01.2024
—
present

Jan 2024 — Present

Current role

Branch Manager

Qasion Company (FireFly)

Owns daily operations, inventory, and supply chain for the branch. Leads and mentors the front- and back-of-house team, reviews monthly P&L, and keeps service and safety standards high.

Today

On the record

Achievements & credentials

The numbers and certifications behind the timeline.

150 hrs

Structured internship in the Claims Department at Al-Ahlia Insurance.

Zero

End-of-day balance discrepancies across six months as a Window Teller.

AML / KYC

Regulatory identity & transaction compliance enforced on every transaction.

Expert

Self-rated in Risk Assessment & Mitigation and in Leadership.

Certified

Corporate Governance course, Al Ahlia Palestine University.

B.A. 2023

Insurance and Risk Management, Al Ahlia Palestine University.

Skills

Risk Assessment & Mitigation Expert

Leadership Expert

Social Skills Expert

Financial Analysis Advanced

Auditing & Document Control Advanced

Operations & Finance Advanced

Computer Skills Advanced

Languages

Arabic Native

English Fluent

Mohammad
Al Haj